Refund policy
Return & Refund Policy
At PillowStyle.space, customer satisfaction is our priority. We are committed to providing high-quality products and a pleasant shopping experience. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
We offer a 30-day return period from the date your order is delivered. If 30 days have passed since delivery, unfortunately we cannot offer a refund or exchange.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging whenever possible.
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Proof of purchase or order confirmation must be provided.
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The return request must be submitted within 30 days of delivery.
Free Returns
We proudly offer free returns for eligible orders worldwide.
To initiate a return, please contact our support team at:
Email: fawudmps61648@hotmail.com
Our team will provide return instructions and further assistance.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be processed to the original payment method used for the purchase.
Please allow 5-10 business days for the refund to appear on your account, depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide photographs of the issue. We will work to resolve the matter promptly through a replacement or refund.
Non-Returnable Items
The following items may not be eligible for return:
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Products damaged through misuse.
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Products showing signs of excessive wear after delivery.
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Items returned without prior authorization.
Exchanges
If you wish to exchange an item, please contact our customer support team for assistance.
Contact Us
PillowStyle.space
Email: fawudmps61648@hotmail.com
Phone: +1 (212) 740-4069